Acceptable Use Policy

Acceptable Use Policy

Effective date: 04/17/2026

This policy applies to all users, customers, and visitors of SwishHost, a trading name of Swish World Group Inc.

1. Purpose of this policy

This Acceptable Use Policy exists to protect SwishHost, our customers, our partners, our infrastructure, and the wider internet community from illegal, abusive, harmful, or disruptive activity. By using our services, you agree to comply with this policy alongside any applicable service terms, contractual terms, and legal requirements.

2. Prohibited activity

You may not use SwishHost services for any unlawful, harmful, fraudulent, or abusive purpose. Prohibited activity includes, but is not limited to:

• Sending spam or unsolicited bulk communications
• Phishing, spoofing, impersonation, or social engineering
• Hosting, distributing, or facilitating malware, ransomware, or other malicious software
• Operating botnets, malicious scripts, or abusive automation
• Attempting unauthorized access, hacking, intrusion, or exploitation activity
• Hosting or distributing unlawful content
• Copyright infringement or other intellectual property violations
• Harassment, abuse, threats, or harmful conduct toward others
• Fraud, deception, or other dishonest commercial practices
• Using services in a way that endangers systems, networks, or service availability

3. Email and messaging rules

SwishHost services may not be used for spam, unsolicited marketing, purchased mailing lists, abusive outbound messaging, or similar practices. Bulk email or large-scale mailing activity is only permitted where expressly authorized in writing by SwishHost and must remain compliant with applicable law, anti-spam rules, and industry best practices.

4. Security and misuse

You must not use SwishHost services to probe, scan, attack, disrupt, or interfere with any system, service, account, network, or data without proper authorization. This includes denial-of-service activity, credential attacks, exploitation attempts, malicious traffic generation, and any form of unauthorized testing.

5. Resource abuse

You may not use shared, managed, or platform services in a manner that unreasonably consumes resources, degrades service quality for other users, creates instability, or places excessive operational burden on our infrastructure or support teams. We may limit, suspend, or require changes to workloads that create unreasonable impact.

6. Cryptocurrency mining and intensive workloads

Cryptocurrency mining and similar blockchain-related processing are not permitted unless expressly approved by SwishHost in writing. Other unusually intensive or high-risk workloads may also be restricted depending on the service, infrastructure impact, provider limitations, or operational risk.

7. Adult and high-risk content

Adult content and other high-risk content categories are restricted. Where such content is permitted at all, it must comply with all applicable laws, our internal risk standards, payment network rules, upstream provider requirements, and any service-specific conditions. SwishHost may refuse, suspend, or remove services associated with restricted or high-risk content at its discretion.

8. Resale and third-party use

You may not resell, repackage, or commercially redistribute SwishHost services without prior written approval. If you are authorized to resell or manage services for third parties, you remain responsible for activity carried out through your account unless otherwise agreed in writing.

9. Monitoring, investigation, and enforcement

SwishHost may investigate suspected breaches of this policy and take any action we reasonably consider necessary to protect our services, customers, suppliers, or the public. This may include warnings, traffic filtering, content removal, account restrictions, suspension, service termination, preservation of evidence, cooperation with third-party providers, and referral to law enforcement or regulatory authorities where appropriate.

10. Immediate suspension for serious abuse

We may suspend, restrict, disable, or terminate services immediately and without prior notice where we reasonably believe there is serious abuse, unlawful conduct, a security incident, a material policy breach, or a risk to our infrastructure, other customers, or third parties.

11. Customer responsibility

Customers are responsible for activity originating from their account, services, users, applications, and hosted content. You are expected to maintain appropriate security, control access properly, respond promptly to abuse concerns, and take corrective action where required.

12. Reporting abuse

To report spam, phishing, malware, unlawful content, security concerns, or other misuse involving SwishHost services, please contact abuse@swishhost.cloud.

13. Changes to this policy

We may update this Acceptable Use Policy from time to time to reflect legal, operational, technical, or service changes. The latest version will always be published on this page, and the effective date will be updated where appropriate.