Privacy Policy

Privacy Policy

Effective date: 04/17/2026

SwishHost is a trading name of Swish World Group Inc, located at 271 W. Short St, Lexington, KY 40507.

If you have privacy-related questions, requests, or concerns, please contact privacy@swishhost.cloud.

1. Information we collect

We may collect and process different categories of personal information depending on how you use SwishHost. This may include:

• Name
• Email address
• Phone number
• Billing address and account profile information
• IP address and technical connection information
• Account activity, service usage, and related logs
• Support requests, messages, and related communications
• Billing, transaction, and order-related records

2. How we collect information

We collect information directly from you when you create an account, place an order, submit forms, contact support, request information, configure services, or otherwise interact with our platform.

We may also collect certain technical and usage information automatically through cookies, analytics, server logs, security systems, and standard operational monitoring tools.

3. How we use information

We may use personal information for purposes including:

• Providing, operating, and improving our website and services
• Creating and managing customer accounts
• Processing orders, subscriptions, payments, and billing
• Communicating about accounts, services, transactions, and support matters
• Monitoring reliability, security, fraud, abuse, and platform misuse
• Responding to support requests, inquiries, and operational issues
• Improving website performance, service quality, and user experience
• Meeting legal, regulatory, contractual, or compliance obligations

4. Cookies and analytics

SwishHost may use cookies and similar technologies to support core website functionality, remember preferences, improve performance, understand site usage, strengthen security, and support operational analysis.

Depending on how our website and platform evolve, these technologies may include essential, functional, analytics, performance, or preference-related tools.

5. Payments

Payments may be processed through Stripe or other appropriate payment partners. We do not necessarily store full payment card details ourselves. Payment information submitted during checkout may be processed directly by our payment providers in accordance with their own security standards and privacy practices.

6. Third-party services and providers

We may use third-party services and providers to help operate our business, including providers for payments, communications, infrastructure, analytics, customer support, security, and related operational functions.

Where third parties process personal information on our behalf, we aim to use providers that are appropriate for the relevant service and operational need.

7. Data retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected. This may include providing services, maintaining business and billing records, resolving disputes, enforcing agreements, supporting security and abuse investigations, and complying with legal or regulatory requirements.

Retention periods may vary depending on the type of information, the nature of the service, and the reason the data was collected.

8. Data security

We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, misuse, disclosure, alteration, or loss.

However, no system, transmission method, or storage environment can be guaranteed to be completely secure, and users should understand that some level of risk always exists when transmitting information online.

9. Your rights

Subject to applicable law, you may have rights related to your personal information. These may include the right to request access, request correction of inaccurate data, request deletion, request a copy of certain information, or object to or restrict certain types of processing.

To make a privacy-related request, please contact privacy@swishhost.cloud.

10. International use and transfers

SwishHost may serve customers in the United States and other regions, subject to service availability. Personal information may be processed in jurisdictions where we or our providers operate, where this is necessary for service delivery, operations, support, security, or compliance.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect legal, technical, operational, or business changes. Where appropriate, the latest version will be published on this page with an updated effective date.

12. Contact us

Privacy inquiries: privacy@swishhost.cloud
Support inquiries: support@swishhost.cloud
Address: 271 W. Short St, Lexington, KY 40507